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Principles of Communication

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

Principles of Communication

Who is this course for?

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.

Course Modules 

Reasons People Communicate
Ways of Communicating
Identifying Communication Barriers
Reducing Communication Barriers
Checking Understanding
Getting Help With Communication Issues

Recommended System Requirements

• Browser: Up to date web browser
• Video: Up to date video drivers
• Memory: 1Gb+ RAM
• Download Speed: Broadband (3Mb+)


If information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service.
Professionals will form many different relationships in their work. Some will be formal and others more informal.
Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

Price UK (EX VAT)



75 minutes

Principles of Communication

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